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DELIVERY TIME AND COST    


SHIPPING AND DELIVERY DATE

The availability of the products depends on their presence in the warehouse or on the fact that some of them are tailor made on request. In case of orders that include several products, they will be shipped all at once. The shipping processing starts in the moment in which all products are in stock. Therefore, if you buy products with different availability time, the period necessary to get the shipping started depends on the products with the longer availability time. Anyhow, the shipping time necessary to deliver a product is always indicated near the "checkout" flag in the shopping cart page (please note that if the order contains customized items, the shipping time necessary to deliver is always within 15 days).

Once the item has been sent, the delivery time depends on the destination country. In any case the shipping time is not binding for PuroLino.it. PuroLino.it is not responsible for delay or not delivering of the ordered goods.

It is not allowed to fix a time for the delivery and it's not possible to receive goods on non working days. In case of your absence the courier will leave a notification with the useful data to fix another appointment.

EUROPE AND REST OF THE WORLD:

Shipping times depend on the destination countries, to get more detailed information please write us specifying the delivery destination. We send everywhere in the world within 7 working days to the utmost. In general the shipping times are the following:

DELIVERY IN DESTINATION
3 working days Europe, USA, Canada, Russia, Emirates, Japan
5 working days Australia, South America, Cina, India
7 working days South Africa, East Europe and all the other destinations

ITALY:

In Italy the courier delivers the parcel from monday to friday from 9.00 am to 6 pm. Here you can find a list of the shipping times:

DELIVERY IN DESTINATION
24 ore
(1 working day)
Lombardia, Piemonte, Valle D'Aosta, Liguria, Veneto, Trentino Alto Adige, Friuli Venezia Giulia, Emilia Romagna, Toscana, Umbria, Marche, Lazio, Abruzzo, Molise, Campania, Basilicata and Puglia
48 ore
(2 working days)
Sicilia, Sardegna and Calabria
72 ore
(3 working days)
Places difficult to reach such as (mountains, small islands or far outskirts)


SHIPPING COSTS

The delivery in Italy always costs 15,00 Euro; for the European and Extra European countries the costs change according to the destination country. In order to get the exact cost of the shipping, click on the flag "choose destination" in the bar of the shopping cart and it will be authomatically calculated according to the current order. For the shipping in Extra European countries, the shipping costs also included the door to door taxes, custom duties not included.


SHIPPING ASSURANCE

At the moment of the delivery the customer has to check:
- That the number of the items delivered corresponds to what is written in the invoice
- That the packaging and the wrapping materials are not damaged or broken.

Possible damages or the missed correspondence of the number of the items have to be immediately questioned to the courier by attaching the writing "delivery with reserve" onto the shipping document and sent by fax or by secured mail within 7 days to PuroLino.it - Via martiri della Libertà 91/C, 43040 Varano de Melegari (PR) - Italy.

Even if the packaging is intact the products are to be checked within 7 days from the delivery. Possible not visible damages have to be communicated by fax or secured mail. Any indication that doesn't respect these requirements will not be taken into consideration. The customer is responsible of any declaration. Once the shipping document has been signed, the customer can't question the external features of the delivered goods.


 
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