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1)
Which are the conditions of the delivery?
The delivery conditions
for products bought through the web
site require that you fill the order
in each part carefully. The payment
of the products is to be done in advance.
2)
Which payment methods does PuroLino.it
accept?
You can choose
from the payment methods below:
| Method |
Notes |
Maximum
Allowed |
|
|
|
| Bank Transfer |
The bank transfer's
details will be addressed to you
in the confirmation e-mail that
you'll receive at the end of the
order procedure |
5000 €
|
|
|
|
| Credit Card |
the
payment throug credit card takes
place by a safe unicredit server
(BankPass system) |
2500 €
|
The use and the storage of the data
required during the check out in the
web site are ruled by the italian privacy
law. The credit card pin number will
be never asked to you by mail.
3)
Which are the shipping terms?
The bought goods
will be always sent to the address
indicated during the check out through
messenger.
4)
Which are the times of the shipping?
Shipping times depend
on the country of delivery:Italy or
abroad. For more information click
to the delivery
time and cost. section. Remember
that the times indicated there consider
only business days and that delays
may be incurred during public holidays.
5)
Which is the availability of the products
on sale?
The availability
of every single product is clearly
indicated in the web site.
6)
What happens after I have bought a
product?
Once the order is
received you will get a confirmation
e-mail (and a confirmation e-mail
of the payment in case of a credit
card's payment). Should we find any
imprecision or need additional informations
about the tailor made products, we
will contact you directly by mail
or phone.
7)
How is my privacy safeguarded?
All the personal
data given to us will be used according
to the italian privacy law, for additional
informations see the "privacy
policy" section in the web
site.
8)
What should i do If i need commercial
or technical assistance?
Should you need commercial
informations before or after the purchase
procedure you can contact
us by mail and we will be glad
to answer at all the requests needed.
9)
What does the shipping date indicated
in shopping cart page depends on?
The availability of the
products depends on their presence
in the warehouse or on the fact that
some of them are customized on request.
Shipping procedure starts in the moment
in which all the products are realized.
Therefore, if you buy products with
different availability time, the period
necessary to get the shipping started
depends on the products with the longer
availability time.
10)
The payment by credit card is safe?
Differently from other
web site, PuroLino.it it doesn't keep
or store the data of your credit card
because they are managed directly
by the bank's system. During the payment
procedures you will be shifted on
the BankpassWeb circuit where you
will insert your personal data that
will be managed through an encrypted
protocol.
11)
How can I contact you?
If you want to contact us just write
to info@purolino.it
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